Shipping Policy

At Saint Vanity, we aim to provide a simple and reliable shopping experience from checkout to delivery. Our Shipping Policy explains our delivery timeframes, shipping charges, order processing, and what to expect after placing an order. We encourage customers to review the shipping information below before completing a purchase.

Standard Shipping and Delivery Times

Saint Vanity offers a standard shipping service for online orders. Our shipping charges and estimated delivery timeframe are as follows:

Delivery estimates may vary due to carrier operations, public holidays, weather conditions, customs clearance, or other circumstances outside our reasonable control.

Order Processing

Once you place an order with Saint Vanity, we begin preparing it for shipment. Orders are subject to payment verification and product availability. After your order has been dispatched, shipping confirmation and tracking information will be provided where available. Please note that order processing and shipment preparation may affect the overall delivery timeframe.

Shipping Charges

Saint Vanity charges a flat shipping fee of $19.99 USD for standard shipping. The applicable shipping charge will be displayed during checkout so customers can review their order costs before completing their purchase. We currently offer standard shipping only.

Order Tracking

Once your order has been shipped, tracking details will be shared when provided by the delivery carrier. You can use this information to check your shipment’s progress and estimated arrival. Tracking updates may take some time to become available after dispatch. If you need assistance locating your order, contact our customer support team with your order number.

Shipping Address Information

Please ensure that your shipping address is complete and accurate when placing an order. Incorrect addresses, missing details, or invalid postal codes may cause delivery delays. If you notice an error in your shipping information, contact our team as soon as possible. Address changes cannot always be guaranteed after an order has been processed or dispatched.

International Shipping and Customs

International deliveries, where available, may be subject to customs inspections, import regulations, and additional processing requirements. Applicable customs duties or import taxes depend on the destination and shipping arrangements. Customers should review any applicable import charges before purchasing. Responsibility for those charges will depend on the terms communicated at checkout and applicable law.

Delivery Delays

Our estimated standard delivery timeframe is 14–18 days. However, occasional delays may occur due to:

• Weather conditions or transportation disruptions
• Customs clearance
• Carrier delays
• Public holidays or high shipping volumes
• Incorrect shipping information

If your order takes longer than expected, please contact our customer support team for assistance.

Lost or Missing Packages

If your package has not arrived within the expected timeframe, contact Saint Vanity with your order number and any available tracking details. Our team can help review the shipment status and investigate delivery concerns.

If tracking indicates successful delivery but the package is missing, check the delivery location and any available carrier notifications before contacting support. Your applicable statutory rights concerning undelivered goods remain unaffected.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact our customer support team promptly. Include your order number, a description of the issue, and photographs where helpful. We will review the concern and explain the appropriate next steps.

Contact Saint Vanity

For questions about shipping charges, delivery estimates, tracking, or missing packages, please contact our customer support team using the official contact information available on our website. We aim to keep customers informed throughout the shipping and delivery process.

Website: https://saintvanitysus.com/

E-Mail: [email protected]